Our Privacy Policy
At CentralCarHire.com ("CentralCarHire") we are committed to protecting the privacy
and security of any personally identifiable information (PII) you provide us. PII
includes information that can be linked to a specific individual, such as name,
address, phone number, or email address.
This privacy policy explains how CENTRAL CAR HIRE handles and protects your PII
in accordance with commonly accepted privacy principles. This policy was last adjusted
on 24 March 2006.
CENTRAL CAR HIRE reserves the right to modify or amend this policy at any time and
for any reason. Any material changes to this privacy policy will be posted prior
to their implementation. Questions regarding this policy should be emailed to info@centralcarhire.com.
What Information We Collect
In an effort to keep our service as simple and easy as possible we do not create,
use or store profiles of our customers. We only record PII and other information
that we reasonably require to do business with you. On all CENTRAL CAR HIRE pages
that collect PII, we specifically describe what information is required in order
to provide you with the product or service you request.
CENTRAL CAR HIRE collects PII when you:
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Make a booking
Your full name, email address and phone number are taken each time you make a booking.
We will also collect credit card information, including card number, card type,
cardholder name and expiry date to confirm your reservation
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Tick 'Remember my details for next time' on booking page
Your full name, email address, phone number, credit card type, and name on card
are retained when you tick 'Remember my details for next time' whilst making a booking.
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Subscribe to our newsletter
CENTRAL CAR HIRE collects email addresses from people who subscribe to the Central
Car Hire newsletter by either entering their email address in the "Newsletter" section
of the site or by opting to be sent the newsletter at the time of making a booking.
If you have opted in to a newsletter we may ask you to provide other details voluntarily
from time to time to enable us to improve our service or consider the wider needs
of our customers or potential clients.
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Surveys, promotions and competition information
Occasionally, CENTRAL CAR HIRE may offer site visitors or newsletter recipients
an opportunity to participate in a survey, promotion or competition. PII collected
by CENTRAL CAR HIRE when you participate in a survey, promotion or competition may
include your full name, email address, telephone number and street address.
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Contact CENTRAL CAR HIRE.com
CENTRAL CAR HIRE collects PII such as your full name, email address and/or telephone
number whenever you submit a query or suggestion, or request assistance with a booking.
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Statistical information
When you visit the CENTRAL CAR HIRE website we record general information about
your visit for statistical purposes. These statistics do not contain any PII.
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Cookies
We may, from time to time, use "cookies" to store your preferences, record session
information and collect information on how you visit and access our Web pages. We
collect information on the Web pages visited by our customers in order to help us
to continue improving our services. "Cookies" are pieces of information that our
Web page transfers to your computer's hard disk for record-keeping purposes. Cookies
can make the Web more useful by storing information about your preferences on a
particular site. The use of cookies is an industry standard and many Web sites use
them to provide useful features for you. Cookies in and of themselves do not personally
identify you, only your computer.
How We Use Your Information
CENTRAL CAR HIRE uses your PII only for the purpose of responding to and fulfilling
your requests for our products and services. Information collected on Central Car
Hire may be used to:
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Purchase CENTRAL CAR HIRE products or services
Information collected when you purchase from CENTRAL CAR HIRE is used to charge
your credit card and deliver your booking confirmation electronically. We may also
contact you about your stay for customer service purposes or to make any changes
or cancellations to your booking.
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Display your details when you next book with us
CENTRAL CAR HIRE will only display your details if you have ticked 'Remember my
details for next time' whilst making a booking with us. This is done to reduce the
information you need to type when you next make a booking. Your full name, email
address, phone number, credit card type, and name on card are the only details remembered
for next time.
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Send newsletter email
CENTRAL CAR HIRE will only send newsletters to people that have opted in to receive
them. Our newsletters provide information about the latest deals available on the
web site and occasionally offer incentives for completing surveys or participating
in competitions or promotions
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Respond to your questions or suggestions
We will use your email address and/or telephone number to contact you when you submit
a question or suggestion.
Who We Share Your Information With
CENTRAL CAR HIRE does not disclose any information about customer bookings to anyone
except in the following circumstances:
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Car rental suppliers
CENTRAL CAR HIRE provides the renter, telephone number and email address for each
booking made to the relevant car rental supplier.Our car rental suppliers require
this information for the booking and if they need to contact you about the booking.
Although CENTRAL CAR HIRE offers car rental from reputable car rental suppliers,
we have not placed specific limitations on these suppliers from using or disclosing
your information without your permission. However, our suppliers – Avis, Budget,
Hertz, Europcar and Thrifty – hold very similar privacy policies that you can view
on their websites.
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Legal obligations
CENTRAL CAR HIRE may be required by law to disclose information provided by you
to CENTRAL CAR HIRE for the purposes of obtaining products or services from Central
Car Hire.CENTRAL CAR HIRE may also disclose information against someone who poses
a threat to CENTRAL CAR HIRE's interests (such as customer fraud) or whose activities
could cause harm to others.
How You Control and Access Your Information
CENTRAL CAR HIRE believes that site visitors and customers should have control over
the collection and use of their PII. You have control and access to your information
as follows:
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Newsletter subscription and unsubscription
If at anytime you would like to either change your email address with us or unsubscribe
from our newsletter you can send us an email to
info@centralcarhire.com advising that you would like to unsubscribe or change
your email address. Be sure to include details of your old and new email addresses
for changes.
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Booking information
If at anytime you would like to alter the PII you provided to CENTRAL CAR HIRE in
your booking, please send us an email to info@centralcarhire.com.
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Remember my details for next time
If at anytime you would like us to discontinue remembering your details for next
time, you may untick 'Remember my detail for next time' the next time you make a
booking or send us an email to info@centralcarhire.com.
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General
If at anytime you wish to enquire about any of your PII that is stored by Central
Car Hire please send us an email to info@centralcarhire.com.
How We Protect Your Information
To ensure the confidentiality of your PII CENTRAL CAR HIRE uses leading security
technology and procedures that are regularly reviewed and updated. Our systems are
configured with industry standard data encryption and firewall technology. When
you send PII to CENTRAL CAR HIRE over the Internet, your data is protected by Secure
Socket Layer (SSL) technology to ensure safe transmission.